Shipping Information

Everything you need to know about our shipping policies, delivery times, and costs for your luxury eyewear orders.

Shipping Methods & Costs

We offer multiple shipping options to ensure your luxury eyewear reaches you safely and promptly:

Shipping Method Delivery Time Cost
Standard Shipping 5-7 business days $9.99
Express Shipping 2-3 business days $19.99
Overnight Shipping 1 business day $39.99
International Shipping 7-14 business days $24.99 - $49.99

🎁 Free Shipping Offer

Enjoy complimentary standard shipping on all orders over $200 within the United States!

Processing & Handling Time

Our commitment to quality extends to our careful handling and packaging process:

  • Order Processing: 1-2 business days for verification and quality check
  • Prescription Orders: Additional 2-3 business days for custom lens preparation
  • Special Orders: 5-10 business days depending on customization requirements
  • Quality Inspection: Each piece undergoes thorough inspection before shipping
  • Secure Packaging: Premium protective packaging to ensure safe delivery
Please Note: Processing times may be extended during peak seasons (holidays, sales events). We will notify you of any delays via email.

Shipping Coverage

Domestic Shipping (United States)

  • All 50 states including Alaska and Hawaii
  • APO/FPO military addresses supported
  • P.O. Box delivery available for standard shipping
  • Signature confirmation for orders over $500

International Shipping

We proudly ship to over 50 countries worldwide. Popular destinations include:

  • Canada, United Kingdom, Australia
  • European Union countries
  • Japan, South Korea, Singapore
  • Selected countries in South America and Africa
International Customers: Please be aware that customs duties, taxes, and fees may apply and are the responsibility of the recipient. Delivery times may vary due to customs processing.

Order Tracking & Insurance

  • Tracking Information: Provided within 24 hours of shipment
  • Email Updates: Automatic notifications for key delivery milestones
  • Insurance Coverage: All orders automatically insured up to full value
  • Delivery Confirmation: Required signature for high-value orders
  • Package Protection: Discrete packaging to protect your privacy

📧 Stay Informed

Track your order anytime using the tracking number sent to your email, or contact our customer service team for real-time updates.

Important Shipping Notes

  • Address Accuracy: Please ensure your shipping address is complete and correct
  • Delivery Attempts: Carrier will attempt delivery up to 3 times
  • Undeliverable Packages: Returned packages may incur additional shipping fees
  • Weather Delays: Severe weather conditions may affect delivery times
  • Holiday Schedule: No processing or shipping on major holidays
  • Customer Service: Contact us immediately for any shipping concerns

Contact Us

Have questions about your shipment or need assistance with shipping options?

Customer Service:

📧 Email: [email protected]

🏪 Visit our store at 1847 Madison Avenue, New York, NY 10035

Hours: Mon-Fri: 9:00 AM - 6:00 PM EST